Our system is configured to route callers to the auto-receptionist and based on the caller's selection, ring the appropriate department or user extension, which are all ultimately mobile phones. However, we don't have Direct Zoho numbers (additional $$$).

Indicates that we need to login with the direct number and not the company number+extension. The only relevant reference that I've found was on Zoho's website ( ) indicating the following I've pored over both the RC and Zoho documentation. No outgoing calls from RC mobile app triggers the post-call pop-up in Zoho. In the call log, I can see that the company number is contacted and then hangs up after a few seconds, I suppose because no one clicked 1 as we are unable to.Ĥ. However, this call never comes into me so Zoho displays a message saying that I did not press 1. There are more than 10 alternatives to MailTracker for a variety of platforms, including Google Chrome, Windows, Linux, Online / Web-based and Chrome OS. I am asked what number I would like to be called at and am told that I will receieve a call, be prompted to press 1 and then will then be connected to the caller. MailTracker is described as 'Find out who opens and clicks your emails' and is an app in the Web Browsers category. Please do not post bug reports, feature requests, or extension related questions here. We log into Zoho and the RC bridge and select call next to the contact's phone number in Zoho. Get help with installation and running phpBB 3.1.x here. No outgoing calls can be completed from Zoho -> A contact/lead is saved in Zoho. A contact/lead who is saved in Zoho calls the company number + extension. A contact/lead who is saved in Zoho calls my cell phone number directly, a post call pop up offers to log the call.Ģ. Stretch goal: Log outgoing calls make through RC too.ġ. If the caller's number is already associated with a contact, it would be great if Zoho recognized that and associated the call with the contact/lead.

When an incoming call comes into a RC queue or direct extension a post-call Zoho window pops up (mobile and/or browser) and offers the opportunity to log the call with details. We've been trying to use the phonebridge integration with Zoho for almost a year with no real success. We have a US account with several departments and users.

Zoho outlook extension